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Eures - European Employment Services – is a co-operation network between the European Commission and the Public Employment Services of the EEA Member States, as well as other partner organizations such as trade unions and employer associations. The purpose of the network is to improve the European labour market situation by facilitating mobility across national borders, by fostering the freedom of movement for workers within the EU and through better job matching (Regulation EC N. 492/2011).
The Strengths of the Network:
  • the service is free of charge;
  • there are over 1200 advisers spread over 31 European countries (Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Norway, Switzerland);
  • guidance, personalized services and assistance are available in all Member States;
  • information is available on living and working conditions (as well as on national legislation) in all Member States;
  • it ensures fair mobility and equal access to the labour market;
  • it offers access to almost two million jobs and a wide range of opportunities in all sectors across the various EU countries.

On January 1st 2014 The European Commission Decision 2012/733/EU entered into force. It reorients the activities of the EURES network from its primary purpose, the provision of information, to its resulting purpose: more job matching, placement and recruitment, with a view to enhancing the efficiency of the European labour market.

More specifically the Decision aims to:  

  • Increase the capacity of the network to do more and better matching between jobseekers and jobs
  • Extend the scope of the network by opening up to new EURES service providers – public and private
  • Startup a new programming and reporting cycle to reinforce information exchange for a better informed and more proactive network
  • Establish a new EURES service catalogue– Universal and Complementary services
  • Define the roles and tasks of  EURES staff
  • Introduce a uniform system and common models for the exchange of labour market information within the EU
  • Enhance job matching, placement and recruitment based on economic needs, clearing and placement at transnational, interregional and cross-border level

To this end, and to extend the scope of EURES and improve its geographical outreach, the new EURES network will open up to other public and private actors authorized to provide transnational mobility services. They will undergo an accreditation procedure, which is still being defined, to guarantee the quality of their services. 

The EURES Charter is a guidance document on the implementation of the Decision. It outlines the details of the reform of the network, defining the roles of the so-called “EURES partners” that, apart from the Public Employment Services, may include public and private service providers that have the capacity to offer all of the universal services, as referred to in the service catalogue, as well as the roles of the Associated partners who, on the other hand, collaborate with the EURES partners to complete the range of universal services or to extend the service offer with complementary services.

What services are offered to jobseekers?

Universal services:

  • General information and guidance
  • Pre-recruitment preparation
  • Recruitment, matching and placement
  • Post-recruitment assistance

Complementary services:

  • Specific information and guidance
  • Personalized assistance (e.g. translation, CV preparation)
  • Training courses
  • Relocation services in Italy

What services are offered to employers?

Universal services:

  • General information and advice
  • Pre-recruitment preparation
  • Registration and pubblication of vacancies
  • Matching, pre-selection and recruitment
  • Post-recruitment assistance

Complementary services:

  • Specific information and advice
  • Personalized assistance (e.g. translation or video conferencing services)
  • Relocation services
  • Information on cross-border recruitment

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